Can I Cancel My Order or Get a Refund?

Applauze cannot issue refunds or cancel orders.

However, the ticket(s) and/or VIP upgrade(s) you purchased are transferrable unless otherwise specified.

Will Call Tickets - If your tickets or VIP upgrades are scheduled for Will Call pick up, just log on to your account at and update the Will Call name.

Physical Tickets - Your physical tickets will be shipped 2 weeks before the show.

If your tickets were changed to Will Call and you need to update the name, send us a quick email and we'll make the change for you.